Feel free to contact me with any questions,
If you are inquiring on a current order, please include the order number.
Most questions are answered here:
To save some time here are a few of the most commonly asked questions:
"How much is shipping to_____?"
Shipping costs are determined directly from USPS by weight and destination.
In order to find out how much shipping costs will be:
• Add something to your cart
• Go to the shopping cart page Under "SUBTOTAL" you will see "ESTIMATE SHIPPING COSTS".
It will show you the available shipping options and the cost.
(And yes, Nightgaunt ships GLOBALLY)
"Where is my order?"
For a full, detailed explanation on how orders are filled, I recommend reading this:
Below is the short answer.
Nightgaunt Graphics is a 1 man operation.
Each garment is custom screen printed by hand for you.
You must allow up to 4 weeks from date order is placed
after payment clears for your order to be printed and shipped.
(Please check the order date found in your account)
It is rare that it will take that long,
but it depends on my current workload.
Your patience is appreciated.
On each design page you will find size charts for all garment options.
Size charts and garment info can also be found here:
Since each garment is custom screen printed per order,
refunds / exchanges are NOT offered if you order the wrong size.
Please choose your size carefully.
"What is the difference between "Normal" and "Retro" print?"
A detailed explanation of each option can be found here:
"Will you print this on a different brand or style of shirt?"
Sorry, no. The brands and styles listed on each design page is what is available.
"Will you print this with a different color ink or on a different color shirt than what is listed?"
No. Each design is created for a specific color scheme.
"Will you tape off/remove a part of the design?"
Designs are approved by the band/artists and I will not alter them in any way.
Also, taping off parts of a screen risks damaging the emulsion on the screen when the tape is pulled off.
Below are the ONLY accepted customization options:
"Please do not include the small logo /sleeve print / back print / hood print"
"Please print the large (main) image on the front of my hoodie".
Nightgaunt Graphics offers plenty of other options besides the ones listed above,
Garment Brands, Garment Styles, and Print Style.
I will not accept any other requests.
"Do you still offer (Band / Design)?"
If you see it, it is available. If you don't, it is not.
"Can I send you something of my own to print on?"
"Will you print merch for us, or sell our merch on your site?"
Custom printing for touring bands, businesses, schools, etc actually makes up 80% of Nightgaunt Graphics.
If you need merch, check out:
•CUSTOM SCREEN PRINTING•
There you will find an Instant Price Quote Generator along with more info for custom printing.
If you would like your band / design on the Nightgaunt site, send me a link to your band's page / art portfolio and I'll check it out.
If your question has already been answered above,
you may not receive a response.
Any other questions, you should receive a response within 24 hours.